What to Expect During Your First Orthodontic Visit

Here at Frey Orthodontics, we know what a big decision it is to embark on a new adventure like orthodontic treatment. As exciting as it can be to start the journey towards a straighter smile, it’s also not uncommon to feel a little nervous and even overwhelmed. If you’ve made the choice to improve your oral health with orthodontics, we want you to feel confident in that decision, and your initial appointment with us is the first step in that process. For that reason, it’s one of the most important you’ll have.

We view your first appointment with our practice as our big chance to “wow” you, and it’s our goal to make you feel welcome from the moment you walk in our doors. Our team is committed to exceeding your expectations, and that starts with your initial consultation. Let’s take a closer look at what you can expect from this visit so you feel self-assured in your choice to explore orthodontic treatment with us. Keep reading below to learn more!

Where it all begins

When you enter our Naperville or Algonquin office, you’ll be greeted warmly by our team. After a brief tour of our office, we’ll take a set of diagnostic records. This will typically include x-rays, study models, and photos of your face and teeth. Once we’ve completed these records, you’ll receive a comprehensive examination by Dr. Frey. The information we collect from this exam and your orthodontic records will be used to determine the ins and outs of your specific case, and to develop a custom treatment plan that is suited to your needs.

We take a great deal of pride in helping our patients understand what they can expect throughout orthodontic treatment, and will make every effort to answer all of your questions and address any particular concerns at this initial visit. Some or all of the following topics may be discussed with our team during your appointment.

  • Any oral issues you have that orthodontics can address
  • If treatment is needed now, or if it would be better to wait until the appropriate growth, tooth eruption, or other factors have occurred
  • What treatment options we have available to correct the problem, including clear braces, traditional metal braces, Pitts 21 Self-Ligating System, Invisilign, Invisilign Teen, Custom clear Aligners & Suresmile
  • Whether or not any permanent teeth will need to be removed first
  • How long treatment is estimated to take
  • How much of an investment the treatment process will be
  • The payment options we have available or a review of your insurance benefits

We analyze each patient’s specific needs in order to produce the best results possible, so once you have decided to move forward with treatment from Dr. Frey, we’ll create a customized treatment plan specifically for your case.


Frey team members with patients

Investing in your smile

Your treatment consultation will be followed up with a financial consultation where we’ll discuss our various professional fees, describe our financing options, and electronically verify any insurance benefits you plan to use. Because every patient comes with their own unique needs, the costs of treatment will vary on a case-by-case basis. Don’t worry, though – we’ll lay all of this information out in detail before you ever begin treatment!

Frey Orthodontics believes that financial concerns should never stand in the way of the orthodontic care you need and deserve. We will work with you to design a payment program that will fit your personal financial needs, and we are dedicated to providing patients with exceptional treatment that fits every budget. In order to make your orthodontic treatment affordable, we offer:

  • a free initial consultation to address your needs and concerns
  • a breakdown of fees that include all appliances, treatment visits, one set of retainers, and a year of follow-up retainer checks
  • a discount for payment made in full at the beginning of treatment (some restrictions may apply)
  • in-house, interest-free financing (requires automatic ACH drafting via a checking or savings account)
  • a convenient, low down payment option with extended monthly payments

For your convenience, we also offer automatic monthly payments from your credit card, checking, or savings account, and accept Visa, MasterCard, and Discover.

Many dental insurance policies will cover a portion of orthodontic treatment, and we work with most major insurance providers, such as Aetna, Cigna, Delta Dental, MetLife, and Blue Cross Blue Shield. We will deduct the full insurance amount from your balance, up-front, after an initial down payment. Once treatment begins, we’ll be happy to submit and file your insurance claims for you in order to ensure your benefits are maximized. To make the process go faster, provide your insurance information for our office prior to your initial exam, or be sure to bring your insurance card with you when you visit our office for the first time.

Frey team members


Choosing Frey Orthodontics for all your orthodontic needs

When it comes to providing you with the best orthodontic care possible, you’d be hard-pressed to find another practice as experienced, innovative, and dedicated as Frey Orthodontics! Throughout your orthodontic journey, we’ll keep you fully informed about each step of your treatment plan and progress, and we’ve worked hard to make our Naperville office a warm, welcoming, and relaxing place, whether you’re waiting out front or in the chair.

By investing in state-of-the-art equipment and keeping up to date with current orthodontic techniques, we’re able to create beautifully aligned smiles and improved oral health for patients of all ages in our community. This emphasis on individualized care and cutting-edge treatment allows us to offer you comfortable and efficient treatment that gets you the results you desire in as short a time as possible!

You can always count on our terrific team to make each appointment a positive one, from start to finish. You’ll be greeted with a smile each time we see you, and we love to hear all about your day and what’s been happening with you in between visits. We know that your smile is the first thing most people notice about you, and the thing they’re most likely to remember. That’s why we’re all about designing a lasting smile you’ll love to share with the world around you!

If you’re in Naperville or any of the surrounding communities, we’d love to meet you. Get in touch today to schedule your initial consultation and learn more about how orthodontics could benefit you without having to make any kind of commitment. Your first visit with us will start you on the journey towards the the beautiful smile you’ve always wanted – and the healthy smile you’ve always deserved!